By submitting your order to David Clulow you confirm:

•   You are aged 16 or over and are not registered blind or partially sighted;
•   You are in possession of a written prescription for your contact lenses and/or eyeglasses that has been given to you by a suitably qualified person in the last 24 months (or 12 months if you are aged 70 or over);
•   You have had optical appliances prescribed by a qualified optometrist or dispensing optician and have previously worn such optical appliances in accordance with their instructions and without experiencing any problems with them
•   You have ensured that the details you provided during the registration process on our website are complete and accurate and that any prescription details entered by you upon registration, or at any other time, match those issued to you by a qualified optometrist or dispensing optician.
•   Your agreement to inform us immediately of any changes to the details you have provided to us during the registration process by updating your account through our website, via telephone or via e-mail. Failure appropriately to update your details will be a breach of the contract between you and us, and we cannot be held responsible for any loss or damage you suffer as a result of your failure to provide us with correct and up-to-date information.
•   That the prescription relied upon by you when ordering from us has not expired and is not more than 24 months old.
•   Consent to us contacting your prescribing optometrist or dispensing optician for the purposes of verifying your prescription details or obtaining a duplicate copy of your prescription. In the event that we are unable to verify your prescription to our satisfaction, you agree that we will not be bound to process your order and supply you with any optical appliances until such time that you have obtained a valid and up-to-date prescription from a qualified optometrist or dispensing optician.
•   That you will speak directly to one of our opticians if you have any queries at all regarding your existing prescription, its validity and/or suitability for your current needs.
•   It is your responsibility to check that the optical appliances you have ordered comply with the correct prescription. We accept no liability for injury or damage to eyes due to an incorrect order placed by you.
•   That you are aware that our opticians are available on the phone at 8000261962, via email or in person at our designated office address Mon - Fri, 10am - 7pm to discuss your needs and requirements and that you will seek appropriate advice, as necessary, before placing any order(s) with us via our website.

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Terms and conditions